Digital Customer Experience – Intern

Are you obsessed with user experience and best practice online? We’re looking for an intern to support our Digital team at the Munro Tailoring headquarters in Amsterdam. If you have a love for data and a can-do attitude - keep reading.

  • Plaats
  • Regio
  • Vakgebied
  • Dienstverband
  • Werkervaring
  • Opleidingsniveau
  • Salaris
  • Referentienummer
  • Amsterdam
  • Noord-Holland
  • E-commerce
  • Fulltime
  • -
  • HBO
  • -
  • 10116

Over het bedrijf

Munro Tailoring is the Amsterdam-based clothing company reimagining the industry, one garment at a time. Here, we bring fashion, craftsmanship, and technology together to offer elevated made-to-order menswear. Every piece is ethically produced and expertly tailored to every customer and their personal style. We partner with some of the most iconic mills and ateliers to supply over 500 high-end stores in over 35 countries across the globe with our private label, as well as retailing our very own brand, Atelier Munro.

Over de functie

You’ll become part of an entrepreneurial and international team, helping us to grow and transform online by identifying where we can improve in our experience. You will:

  • Visualize customer journeys via surveys to get a better insight of the customer experience
  • Create digital data reports
  • Analyse the usage of features from our various platforms
  • Investigate why features are/are not widely used and offer recommendations
  • Write requirements for features to improve user experience
  • Propose recommendations for digital tools to improve client engagement

Functie eisen

Ideally you will be:

  • Enrolled in a related study at bachelor or master level (preferably in business field)
  • Detail-oriented individual who can put themselves in a customer’s shoes
  • An excellent communicator and team player
  • Proactive – able to work independently and take responsibility
  • Business minded, with analytical skills
  • Solution-oriented
  • Stress resistant and autonomous in both quiet and busy times
  • Fluent in Dutch and English (both verbal and written)
  • Available for at least 5 months starting January/February 2022Ideally you will be:
  • Living in or close to Amsterdam


We offer:

  • A great team of 75 young and enthusiastic colleagues
  • Energetic work environment
  • Friday drinks
  • Office parties
  • Good internship compensation

Vragen over deze vacature?

Peter de Kok

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