Community Manager
Fashion Solution is searching for a Community Manager for our partner MERRACHI! Do you want to significantly impact MERRACHI's community presence? Do you thrive in a fast-paced environment? Are you an extrovert that loves interaction with an international fanbase? Join the MERRACHI team to drive meaningful community engagement and support the company’s goals! Apply today!
- Plaats
- Regio
- Vakgebied
- Dienstverband
- Werkervaring
- Opleidingsniveau
- Salaris
- Referentienummer
- Amsterdam
- Noord-Holland
- Marketing
- Parttime
- -
- HBO
- -
- 10542
Over het bedrijf
Meet MERRACHI: a modest brand that is all about comfort and self-confidence as its key elements, to create a universe for all women. At MERRACHI they shift the boundaries of fashion as we know it. With designs that represent confidence, unity and modesty in their purest interpretation. In 2020 they established their “Eponymous” collection and have ever since given a voice to women that were once forgotten about in the fashion industry, with designs that pay respect to both form and function, personalisable to every unique dress sense.
Over de functie
Community Management
- Plan, propose and execute new ideas to drive engagement within our online community across all social media platforms (Instagram brand page + Broadcast channel, TikTok, YouTube…).
- Stimulate engagement on all social media platforms by responding to comments, liking posts, and engaging in conversations with followers and fans, ensuring the brand’s tone of voice is respected at all times.
- Create a connection with our fans and followers by going live with Q&As ahead of product launches, brand events and activations.
- Manage all questions, comments, and feedback from users on social media, including on direct messages, and refer them to the appropriate departments within the organization if necessary. Turn followers’ complaints into a positive experience.
- Be up to date on main social media trends and advise the organization on new
opportunities and drive a “community first” spirit in the organization. - Liaise with the Customer Service team (external), and provide them guidance on tone of voice, the ideal customer experience we want to offer to our customers and support them in planning
Broadcast Channel
- Manage the broadcast channel on Instagram, actively sharing content and keeping the community up to date. Ensure this group is nurtured and feels they have a special relationship with MERRACHI
- Monitor main KPIs such as engagement in the broadcast channel and advise on the topics that are more relevant and resonate the most with this loyal group.
Functie eisen
You describe yourself as a person with excellent communication skills, both effectively across teams, but also with Founders, Senior Management, Creators and the MERRACHI fanbase! You have the ability to work in a fast paced, entrepreneurial environment and are equipped with strong organizational and planning skills. Multitasking is effortlessy done by you. Thanks to your experience in social media strategies and community building, you have the knowledge of best practices for social media platforms such as Instagram, TikTok, YouTube, etc.
- Bachelor/Masters in communication, (digital) marketing or related field
- Experience as a social media or community manager ideally in a digital native, direct-to-consumer brand
- Experience in beauty, fashion, luxury, lifestyle is preferred
- Full command of the Dutch and English language is mandatory
- Available 3 days a week
- Living in/around the Amsterdam Area
Aanbod
This position will secure you a place in the young, driven and ambitious team at the Amsterdam office with an informal, positive and collegial atmosphere. MERRACHI has grown exponantially since 2020 and now enters its scale-up fase. This means you'll contribute to building the ultimate version of their brand, and input is valued much!
Furthermore you'll receive:
- Salary
- Pension scheme
- Covering of travel expenses
- 25 days off per year (fulltime)
- Holiday allowance
- Hybrid work possible (by mutual agreement)
- Special employee discounts of 20%
- Fun, like a company organised Iftar
Over Fashion Solution
Ben jij op zoek naar een baan in de mode? Wij zijn jouw Fashion Solution! Sinds 1998 helpen wij mode- en lifestyle bedrijven bij de zoektocht naar nieuw talent. Wij bemiddelen in verschillende mode vacatures, van stages en startersfuncties tot aan senior en management functies. Bekijk alle mode vacatures hier .
Vragen over deze vacature?
Celina Sjauw
weet er alles over.